Export/Import Customer Service Specialist
Join our dynamic team as an Export/Import Customer Service Specialist and play a pivotal role in facilitating seamless international trade operations. Based in the vibrant regions of Bali, you will manage end-to-end export-import processes, ensuring compliance, efficiency, and excellent customer service. Private Advertiser is a leading company in the export-import industry, known for our innovative solutions and commitment to customer satisfaction. In this role, you will interact with clients from various countries, using tools like SAP, TradeNet, and EDI systems to streamline operations. This is an exciting opportunity to grow your career in a fast-paced, international environment.
As an Export/Import Customer Service Specialist, you will be the primary point of contact for clients, handling inquiries, resolving issues, and ensuring smooth transactions. You will work closely with our logistics and compliance teams to manage documentation, customs clearance, and shipping arrangements. This role offers a competitive salary and a chance to work in one of Indonesia's most beautiful destinations.
📋 Tanggung Jawab Pekerjaan
- Manage end-to-end export-import processes, from documentation to delivery
- Coordinate with clients to ensure accurate and timely information exchange
- Handle customs clearance and compliance with international trade regulations
- Use SAP and TradeNet systems to streamline operations and track shipments
- Provide exceptional customer service, resolving issues and answering inquiries
- Collaborate with logistics and compliance teams to ensure smooth transactions
- Maintain accurate records and reports for internal and external stakeholders
- Stay updated on industry trends and best practices in export-import operations
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, International Trade, or a related field
- Minimum 3 years of experience in export-import operations or related roles
- Proficient in English, both written and spoken
- Familiarity with SAP, TradeNet, and EDI systems
- Strong understanding of international trade regulations and customs procedures
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, international environment
- Flexible and adaptable to meet client needs and changing requirements
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang